eCardMAX 11.5

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Help / Support
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Joining

Why would I become a member of eCardMAX 11.5?

Because as a eCardMAX 11.5 member you can quickly get reminders of your friends' and family's birthdays, anniversaries. You will never forget a birthday again. Membership includes the following exclusive benefits:

Unlimited access to many ecards
My Account - Edit your membership information including e-mail address, password, and 2 free accounts.
Address Book - Store all your friends' e-mail addresses, so sending ecard will be quick and easy.
Calendar - Plan ahead by accessing your Calendar, where you can add birthdays, and other special days and appointments. Click on that day, and it will link you to that section. (Birthdays, Holidays, etc.)
Reminders - Store all your important dates so birthdays, anniversaries and other special events will never be forgotten, through our Reminder Notification e-mails and cell phone.
My Favorites - Store all your favorite cards in 1 convenient location for easy access
Card History - View all cards sent in the past 30 days, with option to cancel/re-send cards that have not been delivered yet.
My Album - A place where you can upload your own photos, music, poems, stamps, fonts. Use this feature if you want to send your own photo as an ecard or send an ecard with your voice in it.
Birthday Alert - Set birthday alerts by asking each of your friends to enter their birthday. Their birthday information will be saved to your Address Book and you will receive an email reminder when your friend's birthday is near

How do I become a member of eCardMAX 11.5?

Please click here to create your new account then you can access to member ecards and member benefits.

Is eCardMAX 11.5 Free?

Membership and use of eCardMAX 11.5 reminders is free. We charge for premium greeting cards.

Existing Members

How do I change my email address?

You can change your email address by doing the following:

Click here to sign in, enter your user name id and password.
Click Member tool My Account link
On your 'My Account' page find text box User email address and enter your new email address.
Our system will auto save your new email to database right after you enter new email and click outside the text box

How do I change my password?

You can change your password by doing the following:

Click here to sign in, enter your user name id and your current password.
Click Member tool My Account link
On your 'My Account' page find and click button Change Password

I have lost my password. What can I do?

You can get your password by doing the following:

Click here to go to sign in page
On page 'Login' look for icon
Enter your email to the text box and click Send Password button

How do I cancel my eCardMAX 11.5 membership?

You can cancel your membership by doing the following:

Click here to sign in, enter your user name id and password.
Click Member tool My Account link
On your 'My Account' page, under tab Financial Information find and click button Delete Account
If your account is a Free Basic Membership, then system will delete your account right away
If your account is a Paid Account, then you have to wait for admin to receive your request. Admin will cancel your subscription and he/she might down grade your Paid Account to Free Basic Membership. When your account becomes a Free Basic Membership, you can delete it

Greeting cards

I cannot view the eCard

Many of our interactive greetings use an enhanced animation called Flash. To view these greetings, you will need to have a Flash plug-in. Please make sure you have a current version of 8.0 or higher.

You can download the Adobe Flash Player for FREE by clicking here.

After installation is complete, please go to the link provided in your original email. The greeting will automatically play from this point.

Some other ecards used java applet. You might need java plug-in as well. Click here to download Java software.

How do I view/delete a greeting I have sent or scheduled to be sent?

You can see a greeting You have sent or scheduled to be sent by doing the following:

Click here to sign in, enter your user name id and your password.
Click Member tool History link
This will list cards you have already written. If the card is not yet picked up, you can re-send it by clicking the icon .
Click the thumbnail to view card
Click icon to delete the card

How do I send a greeting card?

Below is what you need to do:

Click here to go to ecard homepage to browse ecard categories
Click on the card thumbnail you like to go to step 1.
Step 1 will let you view card full size with options allow you to add Image Effects (Java applet), change Skin background, change stamp icon, add music, poem...
If you would like to put this card to your favorites place, click Add to favorite button
If you want to choose another ecard, click More cards button
Click Continue Next Step button to personalize your card
Then enter the details asked for such as the recipient's name and email address and card message.
To see what your card will look like to your friend click the PREVIEW button. When you are happy with your card click the SEND NOW button to send the card to your friend.

How to pickup a card?

You will receive an e-mail stating that someone has sent you an ecard. In the e-mail message, there should be a web page link (URL) which you can click on to automatically receive your card.
Or you can copy and enter the Card Number provided with the email on our card pick-up page at: https://demo.ecardmax.com/index.php?step=pickup